The Mint Blog

Why I am not seeing my labs on the portal?

A lab follow-up appointment will be scheduled to review reports with Dr.  Buchert.  Lab results cannot be reviewed over the telephone.

Routine blood labs will be posted to the patient portal for you to view.  Please allow up to fourteen (14) days for them to be visible to you.  (If it has been more than 14 days, please contact the office.)  These labs will be interpreted and reviewed with you at your visit with Dr. Buchert.  We are not able to release or review lab results over the telephone.  Do not be alarmed by “abnormal” results that you can see!  If a result is an emergency, you will be contacted.

Results that are not routine blood labs (which includes, stool, urine, saliva and some blood labs) will not be visible on the portal.  These will be reviewed with you at your visit with Dr. Buchert.

Dr. Betsy BuchertWhy I am not seeing my labs on the portal?

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